Delivery Time: 4-6 days from date of ordering* Shop Now

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Replacement & Return Policy

No Exchange/Return for Essentials like Cap shield, Defenders mask and PPE Kits

The company is not responsible for damages resulting from accidents, mishandling, negligence, unauthorized repair, tampering, loss of components/accessories, normal wear and tear, exposure to extreme heat and temperature, solvents, acids and exposure to rain/water will not be entertaining.

Exchange Policy

Size does not fit you ? No problem! We will replace item with the right size that fits you! It is easy and simple.

Note :- Right now our policy does not allow you to exchange the product you ordered for a different product. You can change the size for a different size if the size you ordered does not fit you. 

1. Exchange has to be initiated within 10 days after receiving the order.

2. All goods will be inspected when they are received in our warehouse

3. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.  

4. We'll send your replacement to the original delivery address. To check or update your address details, Contact Our support team at 08041305969 or support.shop@schoolay.com

9. Exchange will be assigned to our respective teams once you initiate it and all the updates will come directly to your inbox. Raising a new query for the same exchange might delay the process


The Company's liability for damages shall be restricted only up to repair/replacement of the defective piece and in no event and under no circumstances it shall exceed the price paid (after discounts, if any) by the customer to the Company for the damaged piece stated in the invoice/cash memo.

Besides the aforesaid terms and conditions, for availing the Worldwide Warranty, the procedure as mentioned below also needs to be followed by the user to exercise this warranty on the product:

  • To avail of this warranty, the user needs to contact the Company's call center by phone or email.(08041305969,08041246590, 8904323387 or support.shop@schoolay.com)
  • The user will have to provide necessary documents including the invoice (and the photo of the defective piece if the physical product is not available for inspection) physically at the service center or by email.
  • In case of replacement, the defective piece shall be replaced with another piece of the same model or equivalent model of any of the Company's brands at the Company's discretion. 

 

*NO RETURNS OR EXCHANGES ARE AVAILABLE ON THE SCHOOLAY DEFENDER MASK ,PPE KIT, CAP SHIELD, KIDS MASK

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